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CUSTOMER SUPPORT

For customers who have purchased on Tivoli Audio's website and need assistance:

Please use the Get Help form for support, product inquiries, or questions about your order. For returns, please fill out the Request Return form to expedite the process. If you prefer to email or call, please contact the email or phone number based on where you live and/or purchased the product. You can also review our FAQ & troubleshooting pages, as you may find the information you are looking for.


Email: mail@tivoliaudio.eu

Phone: Monday - Thursday 10:00 to 17:00

Germany: 0800 000 971 1
Netherlands: 030 232 0 700
Belgium: 0800 544 41
Austria: 0800 000 971 1

*At the moment, only English speaking customer service is available by phone.

Tivoli Audio Cooperatief U.A.

Mariaplaats 3
3511 LH Utrecht
Netherlands

VAT number: NL 850644045B01
KVK-number: 52877663

WARRANTY

For customers who have purchased from an authorized dealer within the warranty period:

Please contact the dealer directly for service or returns.

For customers who have purchased from a local authorized dealer and are outside the warranty period:

Please contact your local authorized distributor partner for the best service.

Germany – Email: tivoli@sintron.de / Phone: 0049-7229182950
Austria – Email: mail@tivoliaudio.eu / Phone: 0800 000 971
Netherlands – Email: mail@tivoliaudio.eu / Phone: 030 232 0 700
France – Email: support@tivoli-audio.fr

B2B SALES

Tivoli Audio sells its products in the United Kingdom, Germany, Denmark, Canada and many other International communities. If you are interested in becoming a Tivoli Audio distributor or dealer, please send an email to info@tivoliaudio.eu.

PRESS & INQUIRIES

For corporate press enquiries, please send an email to press@tivoliaudio.com.

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